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End of an Era

Friday, May 7th, 2010

Just out of school, I had aspirations of working in athlete management. I remember telling anyone who listened, that I was going to manage athletes for a living, “just you watch” I said. No one believed me and I don’t blame them. Getting into sports management seemed a million miles away at the time.

Fast track to 2010 and I can say I got there. In fact it was nearly 8 years ago that I took the management reins of my first client. Since that time, I’ve been involved in the personal management of Australia’s biggest sporting stars including Ian Thorpe, Leisel Jones, Libby Trickett, Alisa Camplin, Cadel Evans, John Aloisi, Lucas Neill, Mark Bresciano, Vince Grella, Brett Emerton, Torah Bright, Matthew Mitcham, Marcos Ambrose, Matt Hall, Geoff Huegill and more recently Shane Watson plus many more.

It’s been an incredible ride with some amazing memories. A time in my life that I’ll never forget.

I’ve worked across major areas of business including client management, public relations and sponsorship sales and servicing. I’ve been there for two Olympic Games, two Commonwealth Games, three World Championships, countless National Titles, and the biggest sporting events to grace our shores.

I’ve experienced the personal highs and lows of my client’s careers, the controversies, the revelations and the feel good stories. I’ve managed the delicate relationships with athlete family members, coaches, sponsorship managers, fans, club officials, and every single major news outlet in the country. I’ve witnessed the money and politics that drive sport behind closed doors, I’ve had special access to sponsors’ products and a free ride to the best seats in the house. I’ve attended countless VIP events, stayed a lot of hotels, travelled business class and enjoyed the over-the-top hospitality that celebrity attracts. I’ve had parties, dinners, dates and weekends interrupted at all hours of the day by journalists chasing a story. I’ve even felt the adrenaline and pride of cheering home a client in a packed stadium (a special feeling). But none of these experiences matches the amazing close friendships I’ve formed with the people around me such as the athletes, business contacts and my teammates – the staff alongside me.

I’m telling you all this because today is my last day as an athlete manager.

In order to be the best administrator in Australian sport I need to seek a new challenge, one that is going to further challenge me and grow my credentials. From next week I begin work with one of Australia’s best institutions for producing the sporting superstars of tomorrow. It’s an exciting next step and one I’m really looking forward to.

I started this blog to share my knowledge of an industry few really get to experience. I really hope readers have benefited from the insights.

I will endeavour to keep posting (quality over quantity) content on this blog but for now I need a little space to settle into a new role.

Let’s meet again soon.

Thunderstruck!

Friday, April 30th, 2010

What a mess. Of course I’m referring to the arguably the biggest Australian sporting controversy, ever.

The fact NRL club the Melbourne Storm elaborately and systematically cheated their way to four successive grand finals and two premierships over the past five years is disturbing.

But not as disturbing as the reaction from some quarters over the NRL’s punishment to strip the club of two premierships, three minor premierships and the opportunity to earn points this season.

Can we stop blaming the NRL?

For the credibility of the game, the NRL had no choice but to punish Melbourne the way they did. And remember, this was a decision that had the support of Melbourne and NRL stakeholder News Limited. It’s also a decision that has the support of 90% of NRL fans.

Personally I think the club got off lightly. The team shouldn’t be allowed on the park this season. But to give the club the best chance at survival, the NRL has allowed them to play on.

NRL CEO David Gallop should be commended for showing strong leadership and decision making in the face of criticism from media personalities who don’t understand the first thing about business.

As crucial as the Melbourne market is for Rugby League, no one club or player is bigger than the game. For the game to win the respect of fans and other clubs who bust their guts to play fairly, Melbourne had to cop their punishment on the chin.

My final word on this saga:

Everyone agrees that Winning in sport = Success off the field.

So for every club to be successful they need to be winning, right?

So to give every team the best chance at winning, the talent needs to be spread out so the competition is even, am I correct?

This is why a salary cap exists. It’s the best formula right now to grow the game.

Yes Melbourne deserve a chance to succeed but so does every other club. The NRL understands this. News Limited understand this. The majority of fans understand this.

Unfortunately those people that think they know the right solution, don’t. Because any other solution would only divide the fans even more.

Congratulations to the NRL for having courage under fire.

Licensing…It’s Got To Be-e-e-e Perfect!

Friday, April 9th, 2010

Established brands should be wary when it comes to licensing deals leveraging the name of a celebrity.

I’m talking about brands that name products after celebrities. This strategy often fails because the idea is un-believable. Not everything a celebrity touches turns to gold.

There are a few exceptions to the rule. Classic examples include the “George Foreman Grill” or “Nike Air Jordan” basketball shoes.

The George Foreman Grill worked because George Foreman endorsing a grill is believable. The public knew George didn’t invent the grill but he represented the grill’s perfect customer. A big guy with a big appetite who loves his meat but doesn’t like complicated cooking.

Nike Air Jordan worked because the “shoe” was part of Jordan’s performance equipment. It was believable Jordan had input into the design and features. So it was ok to name the shoe after him.

On the other hand, we have a product like “Tiger” Gatorade. This failed because Gatorade was already an established brand – it didn’t need to hi-jack a celebrity’s name. I was always more inclined to buy Gatorade because it’s Tiger’s choice of drink. Not because it was named after him. There is a big difference.

Look at Emporio Armani underwear and its ambassor David Beckham. The brand could choose to bring out “David Beckham” underwear under the Emporio Armani label, but they don’t because they know it wouldn’t work. Why? Because people buy Emporio Armani because the brand is an expert at making great underwear. David Beckham is an expert a playing football. Where’s the connection? Naming a range after Becks would only cheapen the product and ridicule the intelligence of Armani customers.

Licensing is done best when both the celebrity and product are a perfect fit for each other. Anything less than perfect just doesn’t work.

PS. Was anyone really surprised by Tiger Woods’ shooting 68 on the opening day of the Masters tournament? I wasn’t. This is the first time Tiger has ever entered a tournament without the expectations of winning it. Given his preparation, it was ok if he didn’t perform. What a huge weight off his shoulders! He has nothing to lose. And that makes him very very dangerous.

Spinning Your Own Web

Monday, March 29th, 2010

What an eventful weekend for the Australian Grand Prix.

It started on Friday night when pin up boy Lewis Hamilton had his sponsor car impounded by police for hoon driving.

And it finished yesterday with Australian Mark Webber criticising Melbourne’s tough anti-hoon laws, labelling Victoria a “nanny state.”

Let’s start with Hamilton. What he did was dumb. No doubt about it. But to his credit, he handled the fallout smoothly, showing great remorse for his actions by apologising and assisting police.

The authorities won’t like this but Lewis Hamilton fans got a kick out of the stunt and it may have even won the McLaren driver some new fans. A kinda  cool story to tell the grandkids one day.

Hamilton walks away embarrassed but not disgraced and certainly not with a target on his back.

Unfortunately I can’t say the same about a very own F1 star Mark Webber. Unlike Hamilton, Webber didn’t get caught hooning and he didn’t have his car impounded by police. Webber’s only lowpoint of the weekend was his result in the big race, a disappointing ninth.

So why then does Webber fly out of Melbourne under fire from angry authorities and a divided public? Cue his comments about Victoria’s road laws.

I’m not going to debate Victoria’s road laws. What I am going to debate is the need to speak out about the road laws. Maybe Webber wanted to take the focus off his disappointing result? Or maybe by defending Hamilton, Webber saw a chance to score some points with the McLaren driver who he crashed into? Or maybe Webber is just incredibly passionate about Victoria’s road laws?

Whatever the reason for Webber’s comments it sure has created some heated debate. Authorities agree that if everyone was as skilled behind a wheel as an F1 driver then maybe they could relax the current road laws. But unfortunately not everyone is an F1 driver as witnessed by Victoria’s road toll of 78 this year.

I’ve got to question Webber’s comments for one reason and that is, apart from dividing people, exactly what are the comments going to achieve?

It’s fair to say Lewis Hamilton feels the same way about Victoria’s road laws but unlike Webber, Hamilton is smart enough to stay out of the debate.

I really feel for Webber, he has enough targets on his back (especially with the Australian media who don’t understand the politics of his sport) without giving them extra ammunition.

It’s true that Webber’s core motorhead fans welcome these comments. Just like Hamilton, Webber probably even won some new fans for speaking out about the road laws. But at what cost?

Webber jets out this week, unable to stick around and doing anything positive to change the road laws. So again I’ve gotta ask, what does this all achieve?

I often begrudge the negative press Australian athletes receive by their own countryman but sometimes its hard to defend. Let’s hope Webber can focus on the season ahead, I’ll still be cheering him on the track.

The Fine Line

Wednesday, March 3rd, 2010

The Australian public are a fickle bunch. We want our sport stars to walk a tightrope. And if they step off the line, boy are we disappointed.

If a representative of the Australian public sat down with an athlete, they would give the athlete this advice:

  • Be the best BUT don’t tell everyone you’re the best
  • Stand up for yourself BUT don’t be a bully
  • Have a wholesome image BUT don’t forget to have a personality
  • Be confident BUT don’t be arrogant
  • Take risks BUT don’t make mistakes
  • Be a team player BUT stand out
  • Be charitable BUT make it a charity I’m interested in
  • Be available to the media BUT don’t overexpose yourself
  • Speak well in interviews BUT don’t be a robot
  • Have an interesting life story BUT don’t bring out the skeletons in your closet
  • Attract advertisers and bring money into your sport BUT don’t sell my kids sugary foods
  • Push yourself & train hard BUT don’t get injured

I could go on but I think you get the point.

The athletes that can follow this impossible advice are the ones rewarded with the popularity and sponsorship. Think Pat Rafter or Ian Thorpe for example.

The problem is most sportspeople can’t walk this fine line because it’s just too bloody hard.

C’mon Australia, let’s be less judgemental about our heroes.

It would be very boring if every athlete went by the rulebook when it came to conduct on and off the field. We want variety and a few characters. Heroes and villains. That’s one reason I love sport so much. It’s real. And in the real world, the people are real. Cut them a little slack.

Coming Out of the Woods

Friday, February 19th, 2010

The sporting media is at the ready for the Tiger Woods press conference tomorrow.

Tiger will obviously have a prepared statement, although I do hope he speaks from the heart and not a sheet of paper. The public will appreciate an honest and genuine Woods as opposed to a commercially sensitive scripted robot Woods.

Honestly, I really expect Tiger to present himself well and win back some fans or at least start the healing process.

Some PR experts are slamming Tiger’s management group for not allowing questions, but if you think about it, a Q&A would create a circus. Tiger has a message he wants to get out and the best way to control that message is to stop at questions.

The only messages you will read in the newspapers the next day are Tiger’s statements about his remorse and his comeback to golf as opposed to what club Elin was hitting his car with.

From Tiger’s point of view, the whole world now knows his story. He regards the complexities of this story to be private / part of his personal life. The only thing left to do is apologise, rebuild and move on.

As a fan of Tiger, I’m not interested in the gritty details of his scandal, I’m interested in what he’s doing to make amends, to be a better person. I want him to hold himself accountable, acknowledge he let down a lot of people including the sponsors who supported him. And I want to see genuine humility and an effort through action to rebuild the trust with the public.

That’s just me. The media on the other hand, they have a million questions they want answers for. Time will tell if they get those answers.

Tennis, Cricket, TV and Crowds

Wednesday, January 27th, 2010

The tennis is pulling the crowds, but struggling for TV viewers, meanwhile cricket is doing the exact opposite, according to the Sydney Morning Herald.

This is an easy one to solve.

When choosing a sport to watch on TV, people look for an emotional investment that goes beyond the need to be ‘entertained’.

Most of the Australian Open coverage features non Australians and although they’re the best in the world, it’s hard to get emotionally vested in the outcome. We’ll flick to the cricket subconsciously because simply put, Australia is playing, suddenly we have someone or something to really barrack for.

So why are cricket crowds down then?

Cricket doesn’t attract new fans to games, it’s the same people every summer going through the turnstiles. It’s a mix of backyard, grade, park and retired cricketers who love the game. The problem is these people are the same people who attended the Twenty/20 Big Bash recently. And anyone who has been to a Twenty/20 game will tell you, it’s hard to go back and sit through a one day international after the fly by the seat of your pants of Twenty/20.

Cricket already knows how to capture TV eyeballs and bring people through the gates, it’s called Twenty/20. Cricket needs to tweak the packaging of Twenty/20 to meet the needs of broadcasters, advertisers, players and fans. Get the formula right and cricket won’t have to worry about crowd figures.

As for Tennis, it’s more difficult. It needs to produce more home grown talent, that we know, but it also needs more heroes and more villains, players to hate, players to love. Only then will it attract more TV viewers.

Tiger Woods’ Big Lesson

Friday, December 4th, 2009

Does everyone have a right to their own privacy? Absolutely but the game changes when you’re in the spotlight.

I’m not going to excuse the behaviour of Tiger Woods. His transgressions are morally and ethically wrong. But is it really our business?

The public have this week reconfirmed their insatiable appetite for drama and scandal involving high profile people.

The wake up call for Tiger and every high profile athlete around the world is obvious. The lines between athlete and celebrity are blurred and have been for a while now. These days people are not only interested in how you perform your talent, but they are interested in how you live your life.

Sometimes this sucks, but its reality.

One prominent Australian who can probably relate to what Tiger Woods is going through is former NRL player and media personality Matthew Johns. Earlier this year, Johns was hammered in the Australian media for an incident that happened years ago. By the time the public put their swords away, the common feeling towards Johns was one of remorse. Looking back, the majority of people thought he was hard done by. Yes the same people who at the time poured petrol on the media’s fire.

The media know the public are gagging for these kind of scandals. So from now on, they’re not going to sit around and wait for someone to kiss and tell. They’re going to chase it. And chase it hard.

Athletes beware. Your private life is someone else’s gateway to a big pay day. Michael Phelps learnt that last year and now its Tiger’s turn.

Will Tiger Woods Lose Any Sponsors Over This Latest Incident?

Tuesday, December 1st, 2009

There has been a lot of talk about whether Tiger Woods will lose any sponsors over his bizarre accident.

At the moment he won’t. And nor should he. Right now, these rumours about his personal life are just that, rumours only until proven otherwise.

In any case, its not always easy for a sponsor to walk away from a contract. They have to execute an escape clause which usually involves the athlete bringing the sponsor into disrepute.

So what are the common escape clauses in personal endorsements? Here are the major ones.

  • Being charged or convicted of a crime.
  • A positive test to drugs.
  • Breaking the laws of the sporting body (in this case the PGA).
  • Engaging in conduct that is obscene, indecent, immoral or unprofessional.
  • Doing anything that restricts the ability of the brand to promote the athlete or diminishes the commercial benefits provided to the sponsor.
  • Becoming of unsound mind therefore unable to fulfil sponsorship duties.
  • Not maintaining your elitist position in your sport eg. losing your PGA Tour card.

There are a myriad of others clauses but these are the most common in any contract.

If you know anything about legal contracts, the aim of the game is to make things so black and white in writing that there can be no dispute about a breach.

Tiger would have a strong case against any sponsor who wanted to pull the plug over this news story. There are simply too many grey areas for a sponsor to successfully argue a breach.

Spring Carnival Time

Monday, November 2nd, 2009

It’s Spring Carnival time. And that means the race that stops the nation. Emirates Melbourne Cup day.

I love the glitz and the glamour of racing especially at this time of year. The industry is a buzz. The money, the fashion, the colour, the horses, the celebrities, the blue chip sponsors, the parties and the rollercoaster of emotions.

What racing has is a great product that is unlike any other sporting event in Australia. It’s like a cross between a football match, a music concert and cocktail party. The opportunity for sponsors is extraordinary. Not only does the event have great brand attributes (which attracts the likes of Emirates and Myer) but the demographic is wide ranging and the event itself offers a number of touch points in an entertaining atmosphere.

Successful brands often talk about using the five sensors to appeal to consumers. The more the better. And racing touches all of them.

The sound of the betting ring, the horses roaring down the straight, the race caller.
The sight of the mounting yard, the colours, the fashion.
The assorted smells of perfume and cologne
The taste of a cold beer, or a sparking wine
The feeling of that winning tab ticket in your hand

Punters walk away (some stumble) from the races knowing they have just experienced an event like no other. And that’s why sponsors clamour aboard each year. They want to be part of that experience, an experience that is unique, an experience that you can’t get anywhere else.